9 simple steps to keep yourself safe during your stay in hospital.
Identification (ID)- You will be given an ID to wear throughout your stay in hospital
- We will ask continuously throughout your stay for you to verify your ID before you have a procedure, have medicine or given blood Tell us if your information is wrong
- Tell us if you have any allergies. We will give you a red armband to alert staff to your allergy
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Your Medicines- Tell us if you have a medication allergy or if you have had a serious reaction to any medicines
- Tell us all the medicines you are taking including inhalers, patches, injections, non-prescription and natural therapies
- Ask us questions about your medicine including possible side effects, how long and when you need to take it
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Preventing Falls- Tell us if you have fallen before coming into hospital
- Take extra care in the bathroom
- Use a walking aid, if you need one
- Wear well-fitted, non-slip footwear
- Some medicines may make you feel unsteady or dizzy, tell us if you need help moving around
- Remember to wear your glasses if you have them
- Use your call bell to alert staff if you need help moving around.
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Preventing Pressure Injury- Keep moving even in bed
- Call us if you are uncomfortable
- Ask us to help you to change position
- We can work with you on ways to relieve pressure
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Preventing Infection- Wash your hands or use hand gel after visiting the toilet, sneezing, coughing, and before all meals
- Staff will wash their hands or use hand sanitiser before coming to your bedside, if they have forgotten, you can remind them
- Tell us if you have diarrhoea, vomiting or cold/flu symptoms
- If visitors are unwell ask them not to visit you until they feel better
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Preventing Blood Clots- Wear your hospital stockings if asked to and move as often as you can
- Try to do simple leg and ankle exercises
- Drink fluids as recommended
- Take blood-thinning medication if advised
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Leaving Hospital- Have you got all the information you need to be safe at home?
- Has your medicine changed, has someone explained what they are, how and when to take them?
- Do you know who to contact if you have any questions or concerns when you get home?
- Do you know when your next appointment is?
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Listen UP!Consumer / Carer Escalation of Care We recognise that you know yourself or your loved one the best so if you notice a worrying change, are worried about your treatment or feel something is not quite right: - Talk to the person looking after you
- If you are still concerned, ask to speak to the person in charge
- If you are still concerned call the health services coordinator on 5671 3384 anytime day or night and state your concerns. They will be with you shortly.
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Partnering in Your HealthCare- Ask us questions, ask us to “tell you more”
- Tell us if there is anything you don't understand
- We ask you to join in and ask questions at the bedside handover
- Let us know what you want and what you do not want
- Have your family be involved as much or as little as you decide
- Ask us about our Partnerships in Care Program
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