Visitor Information

Enquiries

Telephone enquiries from relatives and friends regarding a patient’s condition should be made on (03) 5671 3333 between the hours of 9.00am and 8.00pm.  In the interest of confidentiality, limited information can be given by staff, and generally you will be advised to speak with the patient directly.

Visiting Times

In order to provide the best care for all patients we ask that you visit between the hours of 10am - 8pm. For the privacy and well-being of patients, visitors are asked to inform staff at the nurses’ station before entering a patient’s room. If you are unable to visit during these times, please discuss with the nursing staff and a suitable time may be negotiated.

Visitor Services

Vending machines are located near Cafe 1910, where tea, coffee and food can also be purchased. A visitor lounge is located on Kodowlinun Acute Ward on the third floor. In consideration of other patients, if you have more than two visitors please utilise the lounge facility rather than the patient bedside, whenever possible.

A separate ‘quiet room’ is also available for private family discussions with clinicians where necessary.

If people are using mobile phones in the lounge or public areas of the hospital, please have the tone set to silent and minimise the volume of conversations in the interest of unwell patients.

Public toilets (with a baby change table available in the female toilet) are located in the main foyer of the hospital. A public telephone is available for use at main hospital reception. 

Car Parking

Car parking is available on the hospital grounds and is free of charge.  Disabled parking spaces are located close to entrances.